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Across our global Modo customer base, in companies from all industries, we saw Human Resources organizations take a leadership role in managing the complexity of remote work throughout the pandemic, and in the safe return to office. For HR staff tasked with these cross-departmental efforts, mobile workplace apps became a mission critical tool for unifying the workforce, fostering corporate culture and maintaining productivity.
With a year of remote work re-shaping the workplace, mobile apps are becoming even more valuable in providing a unified employee experience. Many companies now rely on a workplace app to make it easier for employees to navigate through the workday with a seamless digital experience, wherever they are. To make that experience successful, HR leaders tend to construct their mobile apps around these basic concepts:
Attracting and Retaining Top Talent in the New Dynamic Workplace
Data supports what we’ve encountered with our own customers; that employee expectations have changed dramatically following the pandemic. One survey by the professional network Blind discovered that employees at top Fortune 500 companies would choose working from home over a $30,000 salary bump; by a large margin. The survey, summarized in The Business Journals discovered that 64% of respondents would forgo the raise to work remotely, with 67% of Google respondents preferring permanent work-from-home, 64% of Amazon, 62% of Microsoft, 69% of Apple, 76% of Salesforce and 47% of JPMorgan Chase employees.
Without the ‘cash or remote’ work proposition, what we’re hearing loud and clear is that the flexibility to work in-office and remotely is what employees want. In a recent Modo webinar, Okta’s Head of Dynamic Work Sam Fisher put it this way, “Knowledge workers really have the autonomy to make decisions about how and when they want to work so they can balance delivering the best products with their personal lives. It’s not an either/or ‘I’m remote or I’m in the office.’ It’s dynamic.” A Modo audience poll echoed the trend, with 96% of respondents saying they believe their employees will want flexibility in the workplace (vs choosing either in-office or remote).
92 percent of HR leaders say the “employee experience” is a top priority in 2021. Mobile workplace apps are quickly becoming the framework for those experiences in the new dynamic environment. Top talents appreciate the fluidity of working with companies that provide innovative, easy-to-use technology that gives them a single, predictable experience of the organization no matter where they are. They want more than a job. They want an experience and flexibility in work hours and location without sacrificing the opportunity to connect with peers. And while companies have always prioritized security, employees today need assurances that the company will keep them, their information, and the people they care about, safe — physically and digitally.
Employees move about the office differently now, too. They avoid crowded conference rooms and elevators and make decisions about where to go and when to come into the office. And they now come in for a purpose — whether it’s to collaborate, mentor, meet with clients, or simply to connect. To support that level of engagement, companies are building mobile workplace apps that:
Meeting Employees Where They AreOur mobile devices are already our primary communication and connection tools. On average, we pick up our phones 58 times per day, and more than half of those times are during working hours. Building the employee experience right into that mechanism is a huge win. And deploying a mobile app need not be a tech-heavy endeavor requiring outside consultants and massive investment. With a mobile app platform offering out-of-the-box ready app building tools and handling device compatibility and infinite system and data integrations, HR leaders can spend their time focusing on the employee experience. When those elements come together successfully, the result is a workplace app that is embraced by employees and talent because it delivers on the experience they desire.
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