Campus App Best Practices to Support Your Mobile-First Students

Hear from Northern Arizona University and Norte Dame on the steps they are taking to use their mobile campus app to support the needs of their entire campus community.

In our last blog post, we shared insights on supporting students’ health & wellness and more learnings from the Modo User Group roundtable calls that took place over the last few months of 2020. In this post, we share tips and highlights from the roundtable that convened on February 3, 2021.

KEY LEARNINGS INCLUDED:

Next Level Recruiting through Mobile

Through its campus app, Northern Arizona University gives prospective students a feel for what it’s like to attend the Flagstaff-based school. Potential students can see top reasons to choose NAU, testimonials from NAU students, information about living in Flagstaff, and a view into campus life.

Convenient App Management through Delegation

University of Notre Dame’s mobile app manager empowers people and departments to manage different sections of the mobile app by enabling them to make changes in a timely manner to keep information and functionality fresh for all users. At the same time, this frees IT resources to focus on other projects while still keeping control of the overall app campus experience in IT’s hands.

Safely Welcoming Faculty and Staff Back to Campus

To prepare for the return to campus, Modo has found that enterprises and universities best enable staff and faculty in the following ways via their campus apps:

• Delivering location-based information, such as alerting faculty and
  staff as they enter a building to fill out an in-app health assessment
  form.
• Empowering faculty and staff to reserve a desk or spot in a certain
  area of the office or building before they arrive for work.
• Enabling them to self-assess and report their symptoms via the app,
  clearing them to enter the building and office.
• Getting them acclimated to new procedures, policies, office layouts,
  traffic flows and other changes through a virtual video tour so they
  can feel comfortable about returning.
• Showing staff and faculty how to locate masks, hand sanitizer and
  gloves, how to request sanitization of equipment and spaces, and
  where they can find wellness checking stations around campus.

On the next call and blog post (in a month) we’ll share more key learnings from the Modo User Group including insights from George Washington University on the role of their mobile app in the return to campus strategy.

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