Why Employees Love Modo

Do you want to be part of the next big thing and have fun doing it? Our employees believe in the power of mobile to improve the way people live and work. At Modo Labs, we hire exceptional, self-motivated people who are determined to grow and contribute to our success. If this sounds good to you, come talk to us.

  • Android Developer

    Modo Labs, a leading mobile-software startup based in Cambridge, MA is looking for an Android Developer to join our talented, hardworking, and xkcd-loving development team.

    You will work with our Kurogo platform to deliver mobile web (PHP, HTML, JavaScript, CSS), iOS and Android apps. Our platform allows even non-developers to produce rich engagement apps for fortune 500 companies, universities and hospitals.

    As a member of the product engineering team, you will leverage your Android and Java skills to enhance our Modo Campus Android companion applications. The Android app works in association with our Kurogo application server to display dynamic screens while working in connection with the app server to handle navigation and JavaScript bridge access to native services as well as other unique native capabilities that help the user experience.

    What will you get out of your career at Modo Labs?

    • Learn about leading edge Mobile technology, in depth
    • Be part of a collaborative and creative team who have strong backgrounds in company growth, strategy and are passionate about what they do
    • Make an impact on the future of mobile
    • Vacation time
    • Full Medical Benefits

    Responsibilities:

    • Develop new capabilities in the Android app to enhance engagement capabilities of the Kurogo Campus solution
    • Focus on native areas including but not limited to notifications, geo-location via a variety of sensor inputs and enhancing the native UX to support upcoming Android capabilities
    • Create unit tests for your various components
    • Keep compatibility up to date with the latest Android versions
    • Work with our design team to develop UX maps and product requirements
    • Follow an agile scrum model for your product development
    • Assist the Modo Labs’ QA team with scenario testing and bug fixing
    • Additional job tasks as required

    Qualifications:

    • 3+ years of experience developing in Java for Android apps
    • BS or BA in Computer Science, Engineering or related degree
    • Full lifecycle experience with shipping Android apps
    • Proficiency using Android Studio and related SDK Tools
    • Experience working with UNIX like environments
    • Previous work experience with multiple data interchange formats such as XML and JSON as well as with multiple data transfer mechanisms such as SOAP and REST
    • Simplicity and elegance in technical design
    • Experience developing with web MVC web applications
    • Creation and consumption of web services experience
    • Familiarity with git
    • Must be detail-oriented, organized, and able to work independently with minimal supervision
    • Jira/Atlassian products experience a plus
    • Must be eligible to work in the United States

    You may be right for this role if:

    • You’re undaunted by steep learning curves and unfazed by complexity.
    • You can work efficiently on your own but love to collaborate. You’re a team player whom people trust.
    • You’re a great verbal and written communicator.
    • You want to be part of a diverse, collegial, multidisciplinary team.

    Company description

    Trusted by hundreds of Universities and Companies in over 30 countries, Modo Labs develops and markets an enterprise-scale mobile engagement and communication platform. Regardless of technical skill set, Modo users can quickly create a powerful and sophisticated mobile app experience that connects audiences with essential information when they need it, where they need it.

    • Job Type: Full-time
    • Job Location: Cambridge, MA
    • On-site: Required
    • Required education: Bachelor’s+
    • Required experience: 3+ years developing in Java for Android apps
    • Must be eligible to work in the United States
  • Senior UX Designer

    Modo Labs, a leading mobile-software startup based in Cambridge, MA is looking for a Senior UX Designer to work on improving the user experience across the breadth of our product offering.

    While your focus will be on the mobile-first end-user experience, you’ll have also have the opportunity to contribute to the authoring, messaging, and analytics tools that our customers user to create and manage those end-user experiences.

    This is a rare opportunity to have an outsized impact as a design leader. You’ll be a key part of a small design team working on high-visibility initiatives in a successful, well-funded, growing startup. You’ll work in a multidisciplinary environment where you’ll be challenged to learn a lot, embrace complexity, think holistically, share and contribute on many levels, and play an important role in building something amazing.

    What will you get out of your career at Modo Labs?

    • Learn about leading edge Mobile technology, in depth
    • Be part of a collaborative and creative team who have strong backgrounds in company growth, strategy and are passionate about what they do
    • Make an impact on the future of mobile
    • Vacation time
    • Full Medical Benefits

    Responsibilities:

    • Synthesize requirements from existing functionality, customer input, brainstormed ideas, and direction from senior management
    • Develop user flows, wireframes, specifications/documentation, and prototypes
    • Conduct user testing and accessibility testing
    • Work closely with our engineering team through implementation, testing, documentation, and release
    • Help promote best practices in design, usability, and accessibility within the design and engineering teams and across the company

    Qualifications:

    • 6+ years of experience as a professional designer
    • Experience leading UX and UI design for highly functional mobile apps and web applications
    • A portfolio demonstrating intelligent pattern- and system-based approaches to complex design challenges
    • Strong understanding of usability and accessibility principles
    • Good working knowledge of HTML, CSS, and Javascript, and familiarity with software development concepts and processes (e.g., version control, ticketing systems, Agile methodology). We don’t want you to moonlight as a front-end developer, but you need to know enough to design honestly and work effectively with software engineers.

    You may be right for this role if:

    • You’re undaunted by steep learning curves and unfazed by complexity.
    • You can work efficiently on your own but love to collaborate. You’re a team player whom people trust.
    • You’re a great verbal, written, and visual communicator.
    • You want to be part of a diverse, collegial, multidisciplinary team.

    Company description

    Trusted by hundreds of Universities and Companies in over 30 countries, Modo Labs develops and markets an enterprise-scale mobile engagement and communication platform. Regardless of technical skill set, Modo users can quickly create a powerful and sophisticated mobile app experience that connects audiences with essential information when they need it, where they need it.

    Job Type: Full-time
    Job Location: Cambridge, MA
    Required education: Bachelor’s+
    Required experience: UX design: 6+ years

  • Service Delivery Manager

    Do you know how to keep clients happy? Are you passionate about helping customers get the most out of their mobile opportunities?

    Modo Labs is looking for you: an organized, smart, and creative person with great communication skills to join our Client Services team as a Service Delivery Manager. This is a highly visible full-tim front-line role where you can interact daily with our great customers and all of the awesome teams at Modo.

    An interest in mobile technology is a bonus, as is previous experience working with technical leaders – along with a willingness to learn, to work hard, and to be flexible.

    Position Responsibilities

    • Educate customers on new product features and upgrade opportunities
    • Gather feedback from customers to ensure continuous improvement of our products
    • Answers questions related to our solutions
    • Keep projects organized and on-track
    • Help us document new processes as we grow
    • Train customers on products and features
    • Advocate for a great experience for our users

    Desired Skills and Experience

    Qualifications and Experience:

    • Must be eligible to work in the United States
    • Ability to understand mobile product solutions
    • Must be detail-oriented, organized, and self-motivated
    • Ability to work collaboratively with our team members

    Pluses:

    • Several years experience with web-based or mobile application technology
    • Previous experience in consulting, account management, project management, or other customer-facing role
    • Experience within a start-up company
    • BS or MS in Business, Management, or related field

    Job Type: Full-time

  • Customer Support Specialist

    Modo Labs, Inc. – Newburyport, MA

    Modo Labs is looking for an organized, smart, and creative person with strong communication skills to join our team as a Customer Support Specialist. This is a key role in our Client Services organization where you can learn a ton about mobile and help make a real difference every day for our great customers.

    The customer support specialist is a point person for assist our existing clients – universities, companies and hospitals – as they use our Kurogo mobile platform and its suite of software solutions.

    You will help clients find the appropriate answers to issues and problems via your knowledge via your knowledge of our software and by consulting with appropriate Modo Labs team members. You will provide guidance on the capabilities of our product and help customers use its tools and methods to achieve their goals. Finally, you will engage with customer representatives to understand their needs, in order to develop sales opportunities and drive future product features.

    An interest in mobile technology is a bonus, as is experience in a similar role in a product-based software company. You will need a willingness to learn, to work hard, and to be flexible.

    Position Responsibilities

    • Triage requests from existing customers
    • Escalate serious issues to the appropriate team within Modo Labs
    • Provide information about our product offerings as they relate to the client’s needs
    • Help to build a database of common questions and answers to share with out customers
    • Create processes, procedures and documentation to scale our support organization
    • Train customers on products and features
    • Advocate for a great experiences for our users

    Qualifications and Experience

    • Must be eligible to work in the United States
    • Ability to understand mobile products and other technical solutions
    • Must be detail-orientated, organized, and self-motivated
    • Ability to work collaboratively with our team members

Interested in working at Modo Labs?

Apply using the form at right

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