Office Administrator

Full Time | United States / Hybrid; flexible office and WFH

About Modo

At Modo Labs, we are accelerating the path to a unified and unique mobile strategy for enterprise and higher ed institutions. It is our vision, technology, and drive that sets us apart from others when it comes to engaging employees and students in a hyper personalized way. We harness technology to enhance experiences and deepen connections between app users and their community.

Position Description

At Modo Labs, smooth processes and systems are the key to our success. We’re in need of an office administrator with excellent organization skills and a personable disposition to keep them thriving. You will have a natural ability to roll with the punches, being flexible to handle anything that might come their way. You’ll be a strong and reliable support to company operations, maintaining and creating procedures, communication, and safety.  Not only will your effects allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.

Modo employees in the Greater Boston area have requested to retain our corporate headquarters for the purpose of collaborating and connecting as needed. 


  • On days in the office, meets and greets visitors in a courteous and professional manner (external visitors are limited and usually board members). Answers and screens telephone calls in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy; arranges conference calls. Reviews and responds to all daily internal/external communications, mail packages.
  • Exercises considerable judgment and discretion in handling day to day work assignments including supporting the People and Finance Dept’s as needed.
  • A second set of eyes on critical business documents, contracts, agreements, regulatory requirements, etc. 
  • Troubleshooting and problem-solving day-to-day challenges.
  • Proactively establishes, and maintains a highly organized filing system; files correspondence and other records in the cloud. 
  • Assists with special projects as assigned.


  • 3+ years experience in an Executive Assistant position supporting C-level leaders.
  • Ability to communicate clearly, concisely, and timely with teams via Slack and other communication tools. You will be interacting with professionals at all levels of Modo, and we want you to be comfortable approaching everyone.
  • Outstanding written and verbal communication skills, excellent grammar, and command of the English language.
  • Proactive. You can see ahead of the day-to-day and thrive putting new processes in place that anticipate the needs of a high-performing organization.
  • Experience developing internal systems.
  • Proficient using cloud tools and resources; Google Suite, Slack, Zoom, etc. 
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Ability to work on complex projects with general direction and minimal guidance
  • Creative, flexible, and innovative team player.
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
  • Ability to work independently and as a member of various teams and committees.
  • Excellent ability to plan and organize projects.
Modo Labs, Inc is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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