Our agile app building platform is the foundation for innovative digital experiences at scale for mobile, desktop and beyond
Do you want to be part of the Mobile revolution and drive digital transformation? Are you passionate about mobile apps? Eager to join a company where personal and professional development are encouraged? We have an opening for an enthusiastic, experienced, solution-oriented Customer Support Specialist! Does this sound like you? If so, let’s talk!
At Modo Labs, we are accelerating the path to a unified and unique mobile strategy for enterprise and higher ed institutions. It is our vision, technology, and drive that sets us apart from others when it comes to engaging employees and students in a hyper personalized way. We harness technology to enhance experiences and deepen connections between app users and their community.
This is a remote position that can be done from anywhere in the continental US. Resumes and communication must be submitted in English.
The Customer Support team is a key piece to our post-sale interactions with our clients. This team is on the front-lines assisting clients with a variety of questions using our product. As a member of our Customer Support Team you are responsible for providing exceptional customer service with a strong support-centered philosophy. You will use a variety of communication tools (email, chat, phone) providing quick and efficient solutions to customer questions about our flagship product. Your can-do attitude earns the clients trust as you recommend resolutions and guide them through the product features and functionalities.