Our agile app building platform is the foundation for innovative digital experiences at scale for mobile, desktop and beyond
At Modo Labs, we are accelerating the path to a unified and unique mobile strategy for enterprise and higher ed institutions. Our vision, technology, and drive set us apart from others when it comes to engaging employees and students in a hyper-personalized way. We harness technology to enhance experiences and deepen connections between app users and their community.
This is a remote position that can be done from anywhere in the continental United States. Resumes and communication must be submitted in English. Due to our remote nature, we are unable to offer visa sponsorship.
The Enterprise Customer Success Manager is a unique hybrid role of sales and relationship management with existing clients. You will be responsible for maintaining customer relationships, ensuring increased adoption rates, and collaborating with client stakeholders for license expansion. You will work cross-functionally with internal teams to ensure the customer’s implementation is successful, guide the customer through product ownership, and advise how to increase and expand usage. In short, you will serve as the customer’s Trusted Advisor throughout their lifecycle with Modo!