Do you want to be part of the next big thing and have fun doing it? Our employees believe in the power of mobile to improve the way people live and work. At Modo Labs, we hire exceptional, self-motivated people who are determined to grow and contribute to our success. If this sounds good to you, come talk to us.
Modo Labs, Inc. – Newburyport, MA
Modo Labs is looking for an organized, smart, and creative person with strong communication skills to join our team as a Customer Support Specialist. This is a key role in our Client Services organization where you can learn a ton about mobile and help make a real difference every day for our great customers.
The customer support specialist is a point person for assisting our existing clients – universities, companies, and hospitals – as they use our Kurogo mobile platform and its suite of software solutions.
You will help clients find the appropriate answers to issues and problems via your knowledge of our software and by consulting with appropriate Modo Labs team members. You will provide guidance on the capabilities of our product and help customers use its tools and methods to achieve their goals. Finally, you will engage with customer representatives to understand their needs, in order to develop sales opportunities and drive future product features.
An interest in mobile technology is a bonus, as is experience in a similar role in a product-based software company. You will need a willingness to learn, to work hard, and to be flexible.
Modo Labs is looking for a top performing software sales representative with demonstrated experience selling software and technology solutions to the Enterprise market.
Job responsibilities for this position include: prospecting, qualifying opportunities, delivering a compelling technology-rich value proposition, proposal creation, and closing deals within Enterprise accounts. Success in this role will be defined by achieving quarterly and annual sales targets.
We are a venture-backed company with significant opportunities for growth, and a known market leader in employee engagement and mobile campus solutions.