Campus Shuttles and Ride Requests: Helping Students and Employees with an App

Submitted by on Tue, 09/01/15


Many top universities and large enterprise organizations provide campus shuttle services for their students and employees. Moreover, as nearly two-thirds of American adults own smartphones, everyone expects to be able to accomplish important tasks and find real-time information while on the go. Especially in a campus environment – whether a college or university or large company with numerous locations – students and employees want mobile access to important information such as news, dining options, maps, and more. Without a doubt, transit information is a natural fit for a mobile app. By including real-time shuttle information in their native campus app, organizations can keep their active populations on the move and on time.

Find shuttle information directly within your app.
Find shuttle information directly within your app.

Real-time shuttle tracking and notifications
Transit modules provide users with information about various shuttle routes, schedules, and stop locations. Shuttle tracking modules use GPS data to provide real-time information about the location of stops as well as anticipated arrival and departure times. Users can even allow users to set up transit push notifications, alerting them when the bus is nearing their stop. The daily need for transit information makes shuttle tracking a great way to drive regular usage of your app. In fact, organizations that offer shuttle tracking have found it to be one of the most popular app features.

With a complete mobile solution like Kurogo Mobile Campus, it is easy to set up in-app shuttle tracking through integration with existing APIs.  DoubleMap, NextBus and Transloc are examples of shuttle tracking services that easily integrate for a seamless user experience.

Beyond shuttles – transit modules for security
Beyond shuttles-tracking, mobile apps provide a great way for users to request rides in special circumstances. Notre Dame’s Student Government acquired two electric carts for its O’SNAP (Student Night Auxiliary Patrol) service to be used for nighttime security escorts. Notre Dame then tasked students with creating an accompanying ride request app using their existing Kurogo platform. Students were able to develop both the front-end request system, as well as a back-end that allows student workers to manage and assign ride requests. Both Student Government and the Notre Dame Security Police, which operates O’SNAP, were thrilled with the result, and the student developers had a unique opportunity to gain experience they can carry with them as they begin their careers.

New York University operates a similar Safe Ride program, providing on-demand van service to students coming to and from NYU facilities at hours when buses are not operating. The Safe Ride module in NYU’s campus app allows students to request rides or call for a pick-up directly in the app.

Mobile apps can serve as an extremely effective hub for users to obtain real-time transit information that students and employees can rely on for getting to and from campus, to meetings or to class. And today it’s easy to integrate this information into a mobile app in order to create a useful and practical experience for users wherever they are.

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