Why Employees Love Modo

Do you want to be part of the next big thing and have fun doing it? Our employees believe in the power of mobile to improve the way people live and work. At Modo Labs, we hire exceptional, self-motivated people who are determined to grow and contribute to our success. If this sounds good to you, come talk to us.

  • Enterprise Sales Development Representative

    We have an opening for a highly-motivated, results-oriented, enthusiastic Sales Development Representative. Does this sound like you?

    At Modo Labs, we are accelerating the path to a unified and unique mobile strategy for higher education institutions. It is our vision, technology, and drive that sets us apart from others when it comes to engaging employees or students in a new, relevant, and real-time way. We harness technology to enhance experiences, deepening the connections between students, employees and their community.

    What will you get out of your career at Modo Labs?

    • Learn about leading edge Mobile technology, in depth
    • Be part of a collaborative and creative team who have strong backgrounds in company growth, strategy and are passionate about what they do
    • Make an impact on the future of mobile
    • Vacation time
    • Full Medical Benefits

    Based out of Cincinnati, OH the Sales Development Representative will be responsible for being part of a national sales team that both manages current business and hunt for new business within their territories. Ideal candidates should see this position as an entry point to the national sales team and be motivated by growth.

    Responsibilities

    • Generate new business to increase company pipeline and revenue
    • Connect and qualify incoming web and phone leads, and generate sales opportunities
    • Provide a strong initial impression to prospects, by understanding the prospects requirements, and communicating Modo’s mobile vision
    • Partner with marketing and sales on a daily basis to drive pipeline and revenue growth
    • Network from contacts to uncover all possible opportunities at an institution or company
    • Learn and demonstrate Modo’s product

    Qualifications

    • Bachelor’s Degree
    • 1-3 years sales or lead generation experience (SaaS a plus)
    • Strong communication skills and a team player
    • Motivated, fast-paced, multi-tasker, detail oriented and a problem solver
    • Salesforce experience a plus

    Company description
    Trusted by hundreds of Universities and Companies in over 30 countries, Modo Labs develops and markets an enterprise-scale mobile engagement and communication platform. Regardless of technical skill set, Modo users can quickly create a powerful and sophisticated mobile app experience that connects audiences with essential information when they need it, where they need it.

    Job Type: Full-time

  • Jr. Software Engineer

    If you’re an eager self-starter who has a knack for writing code, learning new things, and voicing your opinion, we want to talk to you!

    As a member of our engineering team, you will focus on integrations–both writing integrations with other products/services and developing tools to better enable integrations implemented by ourselves, our customers, and our partners. We aim to create and contribute to an ecosystem of integrated technologies that will tremendously expand the capabilities and use cases of our products!

    Responsibilities

    • Develop reusable integrations using Node.JS and Amazon Web Services to connect a variety of third party services to Modo’s XModuleTM technology
    • Evaluate third party APIs and SDKs to help gather requirements, analyze feasibility, and estimate the level of effort to integrate
    • Develop native plugins that extend our iOS and Android product offerings
    • Contribute to the design and implementation of new features and capabilities in our PHP-based server-side application framework
    • Fix bugs reported across the aforementioned product areas
    • Collaborate with the team to improve development practices and procedures

    Qualifications

    • Experience with one or more modern server-side frameworks (Node.JS preferred)
    • Experience with Amazon Web Services (particularly AWS Lambda)
    • Development experience in an object-oriented programming language
    • Familiarity with Git (please share any public portfolio repositories!)
    • BS or BA in Computer Science, Engineering or related degree

    Major Pluses

    • Development experience in Java, Swift and/or Objective C
    • Development experience with a PHP-based framework
    • Demonstrated ability to learn ahead of the curve programming languages, frameworks, and/or technologies

    Requirements

    • Job Type: Full-time
    • Job Location: Cambridge, MA
    • On-site: Required
    • Education: Bachelor’s+
    • Must be eligible to work in the United States
  • IT Desktop Technician

    Do you want to be part of the future in Mobile? Are you passionate about personal and professional development? If so, let’s talk!

    At Modo Labs, we are accelerating the path to a unified and unique mobile strategy for higher education institutions and enterprise companies. It is our vision, technology, and drive that sets us apart from others when it comes to engaging employees or students in a new, relevant, and real-time way. We harness technology to enhance experiences, deepening the connections between students, employees and their community.

    What will you get out of your career at Modo Labs?

    • Learn about leading edge Mobile technology, in depth
    • Be part of a collaborative and creative team who have strong backgrounds in company growth, strategy and are passionate about what they do
    • Make an impact on the future of mobile
    • Vacation time
    • Full Medical Benefits

    We have an opening for a highly-motivated, results-oriented, enthusiastic IT Desktop Technician. Does this sound like you?

    Modo Labs is looking for an IT Desktop Technician to join our team. The IT Desktop Technician will be based in our Cambridge, MA office, and support users in the Boston area as well as remote staff located across the US. You will support all IT related functions to ensure proper and ongoing day to day operation of Modo computers, printers, desk phones, endpoint security, including hardware and software configuration and setup, employee on-boarding, management of Google G Suite, Office 365, Modo’s test environment and employee IT service issue resolution. We are looking for someone who is talented, collaborative, and has a passion for building and supporting scalable solutions in a fast-paced environment. The ideal candidate will be organized, detail-oriented, able to multitask, and flexible.

    IT Desktop Technician Responsibilities and Duties

    • Respond to emails and other requests for support. Ensures all requests are documented and entered into the JIRA Service Desk System
    • Create, change, and delete user accounts per request
    • Manage Google G Suite and Office 365 accounts
    • Manage RingCentral VOIP administration
    • Manage our onsite mobile device testing lab
    • Track Asset lifecycle duties – hardware and software licenses, replacement and retirement
    • Installs, configures and updates business applications, system hardware and software, operating systems, printers, network, and AV equipment
    • Support and troubleshoot software problems for end user applications and Windows Operating Systems & MacOS
    • Perform computer administrative tasks including but not limited to: resetting passwords, unlocking accounts and troubleshooting other routine and/or semi-routine user computer issues.
    • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
    • Test, verify, and apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
    • Planning and implementing security measures to protect computer systems, networks and data; develops policies, procedures, and training.
    • Involved in local events, office moves and build outs to ensure that all electrical, phone, network and conference room (projectors, cabling, etc.) requirements are met
    • Create and maintain documentation of various systems.
    • Work collaboratively and effectively with all levels of management and staff within the organization

    IT Desktop Technician Qualifications and Skills

    • Bachelors or associates degree in Business, Management Information Systems, Computer Science or related field preferred.
    • 1-3 years Helpdesk Analyst experience
    • MacOS and Windows experience is required.
    • Desired certifications: Apple, Microsoft, A+, Network+
    • Familiarity with Linux (Red Hat)
    • Experience with AWS or other Cloud systems a plus
    • Excellent interpersonal skills and ability to work effectively with people at all levels
    • Excellent interpersonal, written/oral communication and time management skills
    • Critical thinking, research, and problem-solving skills a must
    • Ability to simultaneously coordinate multiple, high-priority projects
    • Ability to lift objects up to 35 pounds, kneeling, crawl under desks and climb a ladder
    • Occasional travel to our Newburyport, MA office may be required

    IT Desktop Technician Shift Requirements

    • Core hours between 9:00am and 5:00pm
    • Limited off-hours and weekend work may occasionally be required

    Company description
    Trusted by hundreds of Universities and Companies in over 30 countries, Modo Labs develops and markets an enterprise-scale mobile engagement and communication platform. Regardless of technical skill set, Modo users can quickly create a powerful and sophisticated mobile app experience that connects audiences with essential information when they need it, where they need it.

  • Higher Education Account Representative

    Based out Cincinnati, OH the Account Representative will be responsible for leading an important territory and executing sales that will accelerate growth in this key market. Establishing and maintaining strong relationships with marketing, product, customer success, services, design and management will be critical to the success of this role.

    Modo Labs is looking for a top performing software sales representative with demonstrated experience selling software and technology solutions to the Education market. We are a venture-backed company with significant opportunities for growth, and a known market leader in employee engagement and mobile campus solutions.

    Responsibilities

    • Achieve annual sales goals through the direct sale of mobile software solutions to territory clients
    • Identify high potential sales opportunities through prospecting and qualification
    • Present the Modo value proposition to stakeholders within prospective client organizations
    • Lead contract negotiations, including pricing, product mix and terms
    • Work closely with sales development representatives to prospect territory and build pipeline to ensure quarterly and annual sales targets are met
    • Work collaboratively with solution engineers, delivery and support teams, to ensure all aspects of pre-sales, and delivery are being worked at highest levels of performance and client satisfaction
    • Provide ongoing competitive market and client feedback to the company to help drive continuous improvement of sales team, service delivery, product development and company strategy

    Qualifications

    • 2+ years in the Higher Education market or 4+ years in SaaS sales
    • Demonstrated track record of performance relative to assigned goals
    • Experience selling software solutions directly to Higher Education clients
    • Ability to clearly understand and articulate issues around student success and engagement and how Modo software and mobile apps can help solve clients’ challenges around student success
    • Ability to gain access to and negotiate with senior leadership in Higher Ed (Provost, CIO, etc.)
    • Strong verbal, written and presentation skills including expertise with Microsoft Office (Word, Powerpoint, Excel)
    • Ability to work independently, but also work in a collaborative team environment team
    • Mobile application software experience a plus
    • BA/BS or equivalent

    What will you get out of your career at Modo Labs?

    • Learn about leading edge Mobile technology, in depth
    • Be part of a collaborative and creative team who have strong backgrounds in company growth, strategy and are passionate about what they do
    • Make an impact on the future of mobile
    • Vacation time
    • Full Medical Benefits

Interested in working at Modo Labs?

Apply using the form at right

    • Accepted file types: pdf, doc, docx.

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